COUNTER SKILLS - FOUNDATIONS

BENEFITS TO YOUR DEALERSHIP:

Quick-Start for new employees coming into the Parts Department.
Expose employees to Parts Department best practices.
Ensure employees understand improvements and current practices in parts.
Efficient overview for non-parts employees interested in Parts growth.

TOPICS COVERED:

Five phases of Customer Interaction
Non-Verbal Communication
Up-selling Parts
Assumptive Selling vs. Suggestive Selling

COURSE AGENDA:

Click here for the Foundation Series Agendas

Please contact us with any questions: 262-214-0204 or [email protected]

VIRTUAL TRAINING INFORMATION:

This course will be held virtually using ZOOM Video Conference services. The course will be held 1:00 PM Central until 4 P.M Central both days. The event will be instructor led with sufficient interaction between students. Class size will be limited to ensure ample time for questions and discussion.

For more information on joining a ZOOM Video Conference click here.

Participant Contact Information

Student's Name

Company / Dealership

Mailing address for training material

Student's Email

Phone Number

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U.S. KUBOTA Tractor Dealers: Parts Academy is proud to be an approved Kaizen Excellence Program Partner. Parts Academy course fees are subsidized 50% through the Kaizen Excellence Program for all U.S. Kubota Tractor Dealers. Enter your U.S. Kubota Dealer number below to receive subsidized pricing.

Kubota Dealers. Call, email, or click here for more information.

Registration Information

Registration Options - (Prices are USD)

Dealer Registration ($180.00)
Counter Skills - Foundation 8/5/25
U.S. Kubota Tractor Dealers - Enter your Kubota dealer number below to apply the 50% Kaizen Excellence Program subsidy - Course fee will be $90 with Kaizen subsidy. Without subsidy = ($180.00)
Counter Skills - Foundation 8/5/25

U.S. Kubota Dealer Number

Total

$0.00

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Counter Skills - Foundations Series

August 5, 2025

Online - Instructor Led

Participant Contact Information

Registration Information